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These terms and conditions (the "Terms and Conditions" govern the use of HTTP://www.yourvirtualadvisoryboard.com (the "Site"). Insync International Pty Ltd (ACN: 110 473 259). 

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times. 

These terms and conditions contain a dispute resolution clause that impacts your rights about how to resolve disputes. Please ensure you read it carefully. 

Intellectual Property

All content published and made available on our Site is the property of Your Virtual Advisory Board, Insync International Pty Ltd and the Site's creators. Including but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site and service offerings. 

Accounts

When you create an account on our Site, you agree to the following: 

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account, and

  2. All personal information you provide to us through your account is up to date, accurate, and truthful, and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or breach these Terms and Conditions.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site. 

The following goods are available on our Site: 

  • eLearning

  • Downloadable templates

  • Books

  • Merchandise

The following services are available on our Site: 

  • Business Consulting

  • Coaching

  • Networking events

  • Conferences

  • Business development memberships

When the services are ordered, these services will be paid for in full or via an approved payment plan.

These Terms and Conditions apply to all the goods and services displayed on our Site when you access it. This includes all products listed as being out of stock or on backorder. All reasonable effort is made to ensure that the information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or pictures as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a full refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 

Third-Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site. We make all reasonable attempts to ensure due diligence is undertaken on all third-party providers. 

User Goods and Services

Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site. 

Subscriptions

Subscriptions automatically renew each month for the duration of the services (i.e. 12 months for the membership payment plan options). After your payment plan period, you will be notified and may elect to cancel your membership at that time or enter into a new payment plan. 

Payments

We accept the following payment methods on our Site: 

  • Credit Card; and 

  • PayPal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. You authorise us to charge the amount due to this payment instrument by providing us with your payment information.  

If we believe that your payment has breached any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods. 

  • For physical goods. Standard delivery by Australia Post. Option for Express Post is also available. 

Delivery will occur as soon as reasonably possible, depending on the selected delivery method. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays. 

You will be required to pay delivery charges in addition to the price for the goods you purchase. 

You are required to provide us with a complete and accurate delivery address, including the recipient's name. We are not liable for the delivery of your goods to the wrong address or wrong person due to you providing us with inaccurate or incomplete information. 

Refunds

Requests for refund for goods purchased must be made within 30 days after receiving your goods. Goods must be returned in the same condition that you received them in. 

We accept refund requests for goods sold on our Site for any of the following reasons: 

  • Goods do not match description

  • Faulty or damaged goods where the goods were damaged in transit

  • Goods do not meet the purchaser's expectations

Refunds do not apply to the following goods: 

  • eLearning, Online courses, consulting or coaching services

No refunds for services booked. An alternate date will be provided if notified with at least 48 hours notice. If not, service will be charged at the full rate. 

Returns

Returns can be made by mail. To return goods by mail, please return goods complete, in original package, unused and undamaged and pay the necessary postage. 

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010,  or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory requirements of the legislation will apply. 

Links to Other Websites

Our Site contains links to third-party websites or services that we do not own or control. It is your responsibility to read these third-party websites' Terms and Conditions and privacy policies before using these sites. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. 

Limitation of Liability

Your Virtual Advisory Board, Insync International Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses, including legal fees from your use of the Site. 

Indemnity

Except where prohibited by law, by using this Site, you indemnify and hold harmless Your Virtual Advisory Board, Insync International Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. 

Applicable Law

These Terms and Conditions are governed by the State of New South Wales laws. 

Dispute Resolution

Any mediator or arbitrator must be a neutral party acceptable to both you and Your Virtual Advisory Board. Subject to any exceptions specified in these Terms and Conditions, if you and Your Virtual Advisory Board cannot resolve any Dispute through informal discussion, you and Your Virtual Advisory Board agree to submit the issue first before a non-binding mediator and an arbitrator if mediation fails. The decision of the arbitrator will be final and binding. 

Notwithstanding any other provision in these Terms and Conditions, you and Your Virtual Advisory Board agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement. 

Severabilty

If any of the provisions outlined in these Terms and Conditions are inconsistent or invalid under applicable laws, those provisions will be deemed void. They will be removed from these Terms and Conditions. All other provisions will not be affected by the removal, and the rest of these Terms and Conditions will still be considered valid. 

Changes

We reserve the right to amend these Terms and Conditions from time to time to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site. 

Contact Details

If you have any questions or concerns, don't hesitate to contact us via the following avenues. 

Phone: 1300 607 240

Email: info@yourvirtualadvisoryboard.com

Address: PO Box 1170, Menai Central, NSW 2234

You can also contact us through the feedback form or chat box available on our Site. 

Effective Date: 1st day of January 2022